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3/26 M Car Covers (by State of Nine)
Date: Tue, 07 Apr 1998 23:16:03 +0100
From: postmasternopsamepos.demon.co.uk (Chris Hunter)
Subject: Re: Saab City in London?
In article <B11D16809668FA05BFnopsam0.0>,
monreposnopsamam.demon.co.uk (Chris Hunter) wrote:
>In article <34f56acb.0nopsam.mcmail.com>,
>"MJ Rabin" <mjrabinnopsamil.com> wrote:
>
>>Does anyone have any experience with City Saab in London. I need to take my
>>car in for its 80k, and don't particularly relish being ripped off if I can
>>help it. Anyone know any other places to get Saabs serviced in London. The
>>only reply I got from my last posting was a very unhelpful, 'The Junk Yard.'
>>
>>Jeff Rabin
>
>I'm not too impressed by them. They must have the most expensive SAAB
>service rates in the country, but they've messed me about on two occasions
>(once they didn't do something which I asked them to do which resulted in
>an unnecessary return visit; another time when I went to them for window
>glass the only piece in stock turned out to be broken).
>
>These days I use Ballards of Finchley (can't remember their phone number
>but its in the phone book and on their Web page which is not difficult to
>find). Less expensive than SAAB City plus a discount scheme for older cars.
Sorry to follow up my post - I've just put my 9000 through its 108000 mile
service + MOT at Ballards - their labour rate is now 65 GBP per hour which
is well above what SAAB City charged at the stage I decided they were
REALLY poor value for money, so I shudder to think what they charge now.
Ballards give me 10% off parts and 15% off labour for my '91 9000 so the
pain is not quite so great as it might be. The total bill (the only extras
were cleaning the front brake pads and sorting out the sticking sunroof)
came to GBP328 which I suspect will shock many on both sides of the pond.
I'd be interested to hear what labour rates are at other SAAB dealers
around the UK, not just London, as I pointed out that a few years ago the
saving from using an authorised dealer in the country could pretty much pay
for an overnight stay - I imagine that still holds true.
--
Chris Hunter
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