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Date: Wed, 30 Sep 1998 09:25:03 +0200
From: "Andy" <101366.212nopsamuserve.com>
Subject: Re: SAAB 9000 2.3 CS crank shaft problem


Ken, Yes, I told the story some time ago and just for those that might be considering buying a Saab this is my warning. Learn from my mistakes! You don't need to repeat them! Don't buy a Saab! Saabs endurance and longevity is a myth! So, in addition to all the other problems here's one more: Does your Saab also make a humming noise if you have to break abruptly at a high speed? On average, I have to install a new set of front break discs every year (!!!) The first (and only) time they did it for me under warranty. One of them, authorised, certified SAAB mechanics, pretended to be surprised that something like this had happened. Years later an other Saab mechanic told me, it was a common fault since they started installing new, asbestos-free break pads. The break discs tend to overheat and warp which then results in an awful noise and vibrations in the steering wheel. There are many more similar stories about my Saab 2.3 CS (obviously a Monday car). I don't want to bore all the readers. I just want to warn them. Now, as far as your comments to my letter, Ken, I think you must work for Saab and/or for Amsoil. Well, I have been using Shell - synthetic oil - The best there is. Believe me this was not the problem. I saw the component. I saw the report with the results of the analysis of my crankshaft. A grinding burn is a defect produced in the manufacturing and no oil will protect you from it. It is almost as if they'd put a totally unhardened shaft in my engine and you'd want me to drive 25 mph and change your Amsoil every 500 miles. Ken, this would not work! You also wrote "... No matter how good a manufacturer is, or how sophisticated the process and parts are, unfortunately, as the bumper sticker says, Shit Happens. ..." I don't disagree. There is however a big difference in how various manufacturers react to the news that they sold that "Shit" (your word) to their customer. A friend of mine had exactly the same problem with his Chevrolet. The dealer contacted the manufacturer and when they saw the compo nent they gave him a new (!!!) engine. They were quite embarrassed by this and very apologetic. Saab could not care less. I was told that the warranty in Europe is only 1 year and that's it. No compensation, no cost sharing, nothing. So, if anyone out there is considering buying a Saab, wait! Think about it! Do you want a car with class, that you will show to your friends? A car that is unique, a rare model and a nice design? I did and now I regret. Or... do you want a car that you will also drive you from A to B and will not break down? A car that is reliable, a model that is developed with prior experience of millions of cars produced and sold? While Audi, VW, Volvo, BMW, sell well over a five millions each, Saab has just stopped manufacturing the 9000 after only 500 000 ever built. Good! It wasn't worth continuing. Andy, a sad owner of a '92 9000 CS 2.3

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