Date: Tue, 30 Mar 1999 22:18:55 -0500 From: Dixieboy <bigtrucknopsam.net> Subject: Re: warranty and Main engine bearing seal
Steve, Would you have done the same for a customer? I mean if they were quopted the repair as under 6/80 warranty by service writer and when they came back at 5 pm to pick up the car, and the item came up... Would you have... A- Done the same B- Split the difference C- Played hardball ? Dixiebox (burb!) :) Steve Crowe wrote: > > On Wed, 24 Mar 1999 03:04:27 GMT, aerodnopsamejanews.com wrote: > > >I have a '94 9000, it has 66,000 miles on it. I recall that it was covered > >my the original warenty to 80,000 miles. I have an oil leak and I suspect > >that it is eminating around the main bearing seal. So if it is what needs > >the work, is the engine main bearing seal under the 80K warranty? > > > >Thanks, > >Aeord > > > >-----------== Posted via Deja News, The Discussion Network ==---------- > >http://www.dejanews.com/ Search, Read, Discuss, or Start Your Own > > Aerod, > > 91-94 Saabs sold in the US have a 6 year/80K mile powertrain warranty. > There is a $150.00 deductible for each item (not each visit) that is > repaired under that warranty. I believe that front and rear crankshaft > seals are covered however I would have to check in the warranty book. > > When I check out a car at my dealership and find an item that I think > is covered under 6/80, I have to refer to the warranty book. In that > book, each opperation is assigned a labor operation number and the > flat rate time that Saab will pay the dealership for that operation. > Once I have that labor operation number, I check it against the list > of covered 6/80 operaton numbers. If the labor operation number is in > the covered range, it is covered. > > This is the only way I do this anymore as there is little reason to > some of the covered items. For example, I know that water pumps are > covered, but radiatiors are not. A/C compressors, A/C compressor > clutch, and the ACC control head is covered but not condensors or > evaporators. Last week I got stung by an oil pan gasket and oil cooler > cover plate on a 95 900 V-6. I thought they were covered and qouted > the used car department a $150.00 per item (total $300.00). Turns out, > these items are not covered and I had to do them at a reduced labor > time to meet the quote. I lost about 5 hours of billable time as a > result. > > Bottom line, your car needs to be diagnosed at the dealership and they > will need to check if the problem is covered under the 6/80 warranty. > > Good luck, > Steve Crowe, ASE CMAT/L1 Saab Qualified Level Tech > Frederick, MD > sjcrowenopsams.com
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