Date: 08 May 1999 09:31:12 PDT From: "T2" <tlhastnopsam.com> Subject: 9-3 Bad Odor
I've had my 9-3 Conv for two months and have about 2000 miles on it. There is a very strong sulfuric "rotten egg" odor after it has been driven. Let me tell you how rank this is: You get some strange looks and curled-up noses at red lights from other drivers. It's a convertible, but you can't drive with the top down because it WILL make you ill. Your wife, who you got the car for, has a more sensitive olfactory and is no longer considering this car a token of your affection (worse if she does) and refuses to drive it without a fight. The dealer is stonewalling. Oh yes, this has been reported by lots of people. No, there is nothing that can be done. Ignoring what the manual says, would you try running a very high octane gas in it (three tanks of the most expensive gas I could find, it still stinks - enough, it should perform without the added expense). It will probably go away before or near 10,000 miles (on average I suspect). The fact that it might take some people a YEAR to get that many miles and you have to suffer for that long does not seem to concern either Saab or the dealer (who points to Saab). Here's my point: Most people expect to get what they pay for. You buy a $10K Yugo - then maybe you get shoddy design and components and live with it. Saab is a little more expensive and I definitely don't feel I'm getting what I paid for if I can't put the top down for a year without fighting the urge to puke, etc., so something is wrong with this picture beyond the systemic design flaw - Saab and their dealers are indicating and demonstrating a serious indifference to customer satisfaction. MY QUESTIONS TO THE GROUP: 1. Has anyone who has experienced this problem, either specifically with the 9-3 or with other Saab models (this is my third Saab and I recall a TSB relating to odor back in 94 or somewhere around then), achieved any satisfactory conclusion with the dealer or Saab? 2. Are there still unsatisfied owners out there that are willing to be part of a class-action should that become necessary?