Date: Fri, 10 Sep 1999 12:51:39 GMT From: nutmeggernopsameja.com Subject: Re: 9-3 Vent Selector Gripe
In article <37D7B75F.66A667BBnopsaml.net>, Michael Gabriel <mgabrielnopsaml.net> wrote: > The result: twice now the dial and/or mechanism inside broke and I'm >off to the dealer for a few hours after waiting for a week for the >parts to come in. First off - are you using to much muscle on it? Second, why sit at a dealers for two hours? Let them know you are too busy for that. >The dealer said that Saab "engineers" were looking into it. > Uh-huh... Well.....ask him about it, ask him who to contact and let your voice be heard. > I know it's a trivial thing on one hand, but the time wasted in >waiting for the parts and then time off from my busy schedule to sit at >the dealership and wait for them to fix something that shouldn't have >even broken is pretty annoying. That's how it goes sometimes and it really isn't worth getting all upset about in my opinion. It could be worse. > but maybe Saab (or any car dealer) should consider paying penalties to >the car owners who are inconvenienced by nuisances caused by poor >design. Oh cripes! I can see it now, maybe Doctors should do the same thing when they leave you sitting in their waiting room for an hour?? >I wonder how much more thought would go into car engineering then! That's the wrong attitude to me, nothing is perfect no matter how much it costs. Sent via Deja.com http://www.deja.com/ Share what you know. Learn what you don't.