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Date: Wed, 22 Sep 1999 08:08:35 -0500
From: "shec" <shecfrnopsamspring.com>
Subject: Re: The Wrecked Gearbox once more.


In the USA we have an 800 # for the Corp. Headquarters in Atlanta w/ excellent customer service reps that will help you w/ complaints ...maybe the UK has the same. Best of Luck... Frank musicboxnopsamrider.co.uk wrote in message <37e89c40.6783479nopsam.waverider.co.uk>... >Just to let you all know, my local Saab dealer is refusing to back >down over this gearbox issue. It appears he would prefer to play >hardball, and by God is he going to have a tough game. >To re-cap, it's a 1994 900 2.0 turbo SE with 78k on the clock. When I >bought it in april it had 70k. Thus in 5 months I have put 8k miles on >it, and the dealer is saying that Saab's own Approved Used Car >warranty (which I paid to extend for 24 months) won't cover the >gearbox as it is not "mechanical failure" but "wear and tear" as a >result of bad driving. >Quite how I can be accused of that I don't know, I have never had gear >problems before in my life - or my previous 4 cars, and how could I >damage the gearbox through poor technique when I have been returning >32mpg? >To me the gears themselves appeared to have blue tips which with my >limited knowledge suggests lack of oil - there was a pronounced oil >leak 6 weeks after I purchased the car which they admitted was due to >the incorrect amount of oil being put in the transmission by THEIR >service staff. Could this be the cause? >Any further ideas or help would be muchly appreciated. >Hardball it is.....

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