Date: Wed, 29 Sep 1999 23:07:26 -0400 From: "kwbrewer" <kwbrewernopsams.com> Subject: Re: Saab Customer Service is Arrogant !!
what kind of problem are you having with your 9.5? Software Services, Inc <CEOnopsamjava.com> wrote in message news:7t0hub$q00$1nopsammn.news.rcn.net... > I own a NEW Saab 9-5, and am in a situation where warranty coverage is > questionable, in their minds. > > After dealing with Saab Customer Service, I vow to NEVER buy another Saab, > and in fact will be selling mine as quickly as possible. I've dealt with > MANY high-end auto manufactures over time, and have NEVER been treated with > such arrogance in insensitivity. > > Apparantly, they're uneducated with regard to proper customer service. > > I buy 2 new expensive European sport sedans every 3 years, and always buy > top of the line models. They could have easily retained me as a good > customer by throwing me a couple hundred bucks worth of warranty work, which > I TRULY believe is legitimate. > > No wonder Saab is having MAJOR financial problems. > > Goodbye Saab .... > > >