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Date: Fri, 18 Feb 2000 13:44:44 -0500
From: "dsr" <DSR111nopsamigy.net>
Subject: Re: PepBoys' and their shoddy service
Unfortunately, I think you're all correct. I've had (and have known others)
that have had similar problems. I also used to know a guy that worked as a
mechanic for Pep Boys. Let me just say this... His car burned to the ground
because he didn't think he needed to get a fuel leak fixed. If that's how
they treat their own cars, how do you think they'll treat yours?
"RCW" <mailnopsamwannabesued.com> wrote in message
news:38ad566e.5851874nopsam125.85.9...
> I think PepBoys has lots of inept and/or dishonest employees. My
> "computerized" front end alignment was rigged to make the numbers come
> to within the factory specs.
>
> After the alignment, the front tires wore badly on the inside edges.
> I checked the suspension and found that the camber adjustment was
> rusted solid.
>
> Rather than mess with that problem, I believe the alignment guy just
> rigged the alignment sensors to make the machine read out the "right"
> numbers. He collected his fee and my tires wore out 6 months later.
>
> My son lives 3000 miles away from me. After being swindled by one of
> their shops near him, he too has sworn off PepBoys. The problem
> appears to be nationwide.
>
> RCW
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