Date: Fri, 17 Mar 2000 21:27:27 -0500
From: Four Weis <mweinopsamcom>
Subject: Re: 10,000 Mile service

Steve - you must use a very understanding dealership. You use phrases like "They can't refuse warranty service" and "All you need to do is document" very casually. A dealer can refuse to do warranty work if you cannot meet their definition of documentation of the contractually required maintenance. If you come in with a paper napkin with some dates and numbers on it and demand warranty work citing this napkin as proof that you have the oil changed on schedule, you will be greeted with laughter. The dealer might be glad to do the work, if you pay for it! Steve McRoberts wrote: > They can't refuse warranty service because it wasn't done by authorized > shop. All you need to do is document who did it, what they did and when they > did it. > > Four Weis <mweinopsamcom> wrote in message news:38D059A7.635A5196nopsamcom... > > > > You might have a difficult time with any warranty claims if you did not > > have the service done and DOCUMENTED by a Saab authorized shop or dealer. > > You could change the oil yourself if you bought one oil filter and the 4 > > or 5 quarts of oil and SAVED the DATED receipts as possible proof that the > > oil was changed on schedule. It would be harder to prove that you did all > > of the other items described in the 10,000 mile check up. > > > >

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