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Date: Sun, 16 Jul 00 00:13:09 GMT
From: amesnopsamrak.demon.co.uk (Andrew Stephenson)
Subject: Re: PennyPinching - Unsafe Saab 9-5SE


In article <8t9vmsc5i3ptmva8ufs4h6ncrgse6cqohlnopsamcom> wilkinspnopsamnet.au "Peter Wilkins" writes: > [...] > > In a way I can understand Saab dropping these features in the base 9-5 > to save cost, but not in the SE, and not without amending the handbook > to show that the features had been deleted. A further thought occurs to me, though it is almost certainly far too late for you to take advantage of it and, as I gather, is not what you were seeking anyhow. (The future, for you or others, is another matter, however.) Were you able to show that the handbook specification formed the inducement for you to buy a new car, then the omission of one or more handbook features would mean the car was defective. In the right circumstances and legislative domain, you could advise the dealers that you intended to return the defective car for a full refund and invite them to consider what they might do to correct the car's shortcomings. ;-) (In the case of the car belt alarm, possibly a retro-fit of the missing components could be done, or perhaps compensation could be paid to cover you having the work carried out elsewhere.) If this sounds fanciful, you should know that a similar situation happened for me in 1984, when I bought a new British Leyland car. The radio happened to be faulty. I did not especially want the tacky model which BL chose to supply, so I asked the dealers to refund the value of the radio and I'd get my own. They refused. So I asked them if it was possible to buy such a car without the radio fitted. No, they said. Therefore, I argued, the radio was an integral part of the car; and any defect in the radio was thus a defect in the car; and under British Law (which, AFAIK, has its close analogues elsewhere in the world) I had the choice with new goods of either having them repaired or of returning them for a refund. As the car was now "used" and its value depreciated, the dealers quickly saw where that discussion was going and repaid me the catalogue price of a replacement radio. And everyone lived happily ever after. <g> All it takes, sometimes, is a special viewpoint on the problem. -- Andrew Stephenson

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