Date: Sun, 10 Sep 2000 10:30:59 +0100 From: "david adams" <4ncnopsamm.net> Subject: Re: oil change led to total exhaust destruction!
I know how you feel- once had my XR2 serviced by Hartwell Ford in Lincoln - got back to the car & found the rear view mirror on the passenger seat.At least they fixed it after I complained. The same garage the service before removed my alloy wheel centres and took half the paint off them in the process - again they put them back on and never said a word. I complained & they resprayed. Seems to me they are happy to damage your car and keep quiet about it. Dave A J <johsnopsamsafish.com> wrote in message news:39BB4E14.9FED4022nopsamsafish.com... > > > > the dude wrote: > > > > my fellow saab lovers, grab a box of hankies (that's handkerchief's) because this story will tear > > your heart out. > > i took my beloved 1989 900 S to the local garage for an oil change yesterday. the service tech not > > only stripped the head of the oil drain nut but backed the car out of the service bay while > > tearing my exhaust system to shreds. you see he had caught the underside of the chassis on a > > concrete outcrop (his words not mine). > > well off to the nearest saab dealer and authorized service centre. i was forced to drive my car > > sans exhaust 60 km because the garage did not offer to arrange a tow. today i receive a call from > > the good lads at mountain saab in hamilton. the exhaust system is not salvagable. the car requires > > pipes, connectors, muffler, and a catalytic convertor. the cost for a replacement saab genuine > > convertor is 1900$ cdn. i decided on the advice of the service dept to go with a second party > > convertor and keep the rest of the exhaust saab. needless to say, this reduces the bill to about > > 1400$. at least the garage delivered on its promise of a blank cheque to pay for their negligence. > > i hope my car has not suffered any other damage besides the exhaust system. who knows>? i am > > having trouble coming to terms with the amount of damage caused by a slowly reversing car. i mean > > it shouldnt have been traveling more than 2 or 3 km/h right? > > please reply with your condolences and suggestions./ > > Unfortunate, but at least they acknowledged the damage. I had a new Fiat Croma serviced > some years ago (before the Saab), I collected the car and having arrived home I discovered > that they had knocked the rear of the car. I went back immediately and confronted the garage > manager with this (about 30 minutes after I had left the garage). He was very dismissive > at first, then he played it down and said: "All cars will look like that after a while, > just look around the yard here". All I got from them was a mechanic's attempt to knock the > dent back out with a hammer from inside, still leaving a small crumpled area near the boot. > Sometime later, this garage went out of business. > > BTW, HTML is not recommended for ng. > > Johannes
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