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Site News - 4/9 Saab Owners' Convention Day Pass Raffle | 3/26 M Car Covers (by State of Nine)
Date: Thu, 11 Oct 2001 18:06:06 +0200
From: "Andy" <aswojtasnopsamuserve.com>
Subject: Re: Converting from 900 to 9000


Yes, I have been here before and I hope you can tolerate me for a few years more. I have not heard anything from SAAB. No proposal to settle this case and even a "P..s off". Do you think they care about any goodwill? I think they ride on their marketing of a car with style for those who have taste and want more from a car. Danny's arguments that he and his friend had 1.5 SAAB each don't convince me at all. Danny, please check with the motorist associations (ANWB, ADAC, AA... etc). You can request the statistics - a ranking of the most reliable cars and those that fail the most. Well guess what, the Japanese lead with the most reliable cars of all. Then there are a few German brands and one Swedish brand - Volvo (not SAAB!). And then later there is SAAB together with the English, Italian and French. No comment. Andy "danny" <dannynopsamAMGaggia-espresso.com> wrote in message news:3B07E6E5.668CE2FDnopsamAMGaggia-espresso.com... > Andy wrote: > > > -snip- > > > > Therefore, I was shocked when one day, driving on a motor way in Germany, > > suddenly at a speed of approx. 160 km/h within a few hundred meters a > > terrible metallic noise developed in the engine. I stopped the car > > immediately, called the nearest SAAB service and had my car towed for an > > inspection. The crankshaft and its bearing failed. Just a day earlier I had > > my car serviced at a "RAC", a SAAB garage in Rotterdam. > > > > Once the defective engine of my car had been disassembled I had the > > crankshaft inspected to find the reason of this premature failure. And > > indeed...! Major grinding burns (*) were revealed on the journals. With this > > type of a defect it is surprising that my car lasted three years and as much > > as 160.000 km. > > I don't belive your experience is usual. I don't know of any 9000 2.3 engines > blowing up other than for lack of maintenance. I can't speak for the 2 litre > version. Certainly maintenance is important, and the car will repay good or bad > maintenance more than some other marques might. Between myself and a friend we > have had 3 9000's (and all automatics, supposedly even worse), but apart from 1 > fuel pump one 1 vehicle and a timing chain slight rattle at 130,000 miles on > another, the cars have been excellent. > > > > > > > The garage and the lab that inspected my crankshaft explained it was evident > > that this failure of the engine in my car was clearly a result of a serious > > fault in manufacturing. With this ruling I contacted the customer department > > of SAAB in Trolhatan. > > > > And then, here comes the major reason for my disappointment. Ms. Johnson, > > responsible for all customer contacts, bluntly pointed out to me that my car > > was by then three years old and thus out of the warranty. She did not think > > SAAB could account for a car as old as three years!!! One-year guarantee was > > long enough and if after this it should appear that the car and the engine > > were put together by glue and paper clips it was all at the buyer's risk. > > The fact that your specific car appears to have had a manufacturing defect, and > that it became apparent outside the warranty period is a different matter, > between you and Saab. I am not aware that Saab manufactures cars any worse than > other manufacturers, and I believe they are better than many. I don't know how > Saab warranties stand up against others. > > -snip- > > -- > Regards, > Danny > > http://www.gaggia-espresso.com > Remove "nospam" from email address to reply > > >

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