Date: Thu, 06 Jun 2002 18:01:40 GMT From: "X" <xnopsamm> Subject: Re: 99 9-3 Vibration UPDATE!
A customer service manager at TireRack was supposed to "get right back to me" two days ago, I've left her at least four voice mails and countless emails, no response. BTW, the Lexus dealer that Saab had check my car did in fact have the latest Hunter machine. X "Bob" <uctraingnopsamPAM.ultranet.com> wrote in message news:mf1tfus6q6uihuoghur9sfdh1vdd7fkj8pnopsamcom... > On Wed, 05 Jun 2002 14:18:07 GMT, "X" <xnopsamm> wrote: > > > >I get home and get TireRack on the phone. After some battling, they're > >going to send me a replacement wheel and will send me to a local "authorized > >TireRack dealer" who can balance my tires correctly. They were very > >surpised that my Saab dealer couldn't find the problem sooner. > > > I never had to "battle" with Tirerack. They were always willing to pay > the bill to have the tires redone as many times as it took at most > any dealer - or recommend one in their network. If your Salesman > does not take care of you, ask to talk with a manager. They have > always bent over backwards to help me. > > I would *highly* rec that you go *only* to someone with a Hunter > machine to get the work done. Use this URL: http://www.gsp9700.com > to find a Hunter dealer. Make sure they know you are having problems > so that you get the full treatment. > > Bob
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