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Date: Sun, 06 Jul 2003 02:12:37 GMT
From: 'nuther Bob <not_reallynopsamhere.com>
Subject: Re: 2000 9-3 Brakes


On Sat, 5 Jul 2003 17:08:54 -0400, "J. Harris" <insectoatmindspring.com> wrote: >What an excellent sounding experience for "dealer for in-warranty work". >From what our dealer says, the Saab USA customer "goodwill" well is >running-dry. Having sipped from that well a few times (DIC), I hope the >rumor is false... Time will tell (our current warranty ends in a few months >[may be time for a shop-manual]). Yes... to add to the story, when I got the car back to the dealer a few weeks later, I was actually past the end of the warranty. I thought I had another two months but I was wrong about the original "in-service" date. They told me when I was picking up the car. I think that with any other make that I would have been arguing over the charges (and that it was actually their idea that I bring the car back for more work) - but the second half of the sentence "It seems your warranty ran out last week" was "but we had Saab cover this under customer goodwill". Bob date.

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