Date: Tue, 09 Sep 2003 17:18:19 GMT From: Harvey White <madynnopsametcom.com> Subject: Re: Saab Complaint
On 9 Sep 2003 14:50:15 GMT, Dave Hinz <davehinznopsamcop.net> wrote: >On Tue, 9 Sep 2003 15:30:52 +0100, MeatballTurbo <carl.robsonnopsamcing-czechs.com> wrote: >> In article <MPG.19c536b23f35b117989dc4nopsam.sonic.net>, milt73nopsamc.net >> spouted forth into alt.autos.saab... >>> For instance: Everybody in this newsgroup now knows that B&B >>> Saab in San Jose, California charged me $275 and took two days to >>> replace an OEM Michelin tire worth maybe $75. >> >> See there we have your problem. Not necessarily that Saab are negligent, >> or criminal, or ripping you of, but that B&B Saab, a dealer is. > >It is? He had a chance to find out how much they were going to charge, >yet he apparently didn't. I don't know how much Michelin tires cost, but >I bet it's more than $75. The current value to the retail customer seems to be upwards of 150 USD for that tire, going by the recommendations of what Michelin says is OEM for that car. Assuming that the dealer charged him 200 USD for the tire (probably not unreasonable for the dealer to do, since dealers are not, by definition, price competitive), then there's the valve stem, mounting, balancing and that's without a front end alignment. Front end alignment is worth at least 50 USD itself. Then we figure in California tax, which is probably at least 7 to 10%. I can see the dollars mount up. As for the two days, well.. the dealer might have been busy, it might have been over a weekend (I don't remember that part), or it might have been just plain "we get to it when we get to it...." Harvey >The value _to him_, vs. the value to the >rest of the free market, may be two different things. Personally, >I go to a tire guy for tires, rather than the dealer...since the dealer >buys from my tire guy and all...
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