Date: Sat, 06 Sep 2003 20:12:26 +0100 From: Johannes H Andersen <johsnopsamfitter.com> Subject: Re: Saab Complaint
milt brewster wrote: > > In article <3F58F854.F40BE131nopsamfitter.com>, > johsnopsamfitter.com says... > > > > > > milt brewster wrote: > > > > > > Less than 11,000 miles on a 2000 9-3 coupe. > > > > > > SECOND catastrophic freeway blowout in six months. Both quick > > > and dangerous. > > > > > > NEW Michelin tires have/had 11,000 miles on them. The first > > > blowout occurred at only 5500 miles. The Dealer has refused to > > > deal with the issue. > > > > > > OnStar failed to work. > > > > > > I had to literally risk my life changing my tire on the freeway. > > > > > > I lost an important client because of this. > > > > > > Everything on this car costs double what Hondas and Toyotas cost. > > > I see no added value, but lots of added risk and hassle. Tires > > > are one of the simpler quality items for an Auto Maker to get > > > right. If Saab puts bubblegum tires on their cars without > > > noticing; I can hardly wait to see what they didn't 'notice' > > > next. > > > > But what has all this to do with Saab? Michelin is a top brand tire. > > A blow out is a rare but possible risk, possibly caused by prior > > damage to the tire. Onstar is a communication system that has little > > to do with the car and is only fitted in some markets. > > > > Johannes, I appreciate your posts in this group over the months. > > In the United States, Ford Motor Company is in a world of hurt > right now, because they 1) sold SUVs with bad tires a few years > ago, and then 2) refused to make it right. Their sales have not > recovered three years later, and Ford is losing court cases by > the bunch to very angry customers who can easily establish that > Ford knew about the problem. > > While Michelin makes the tires, Saab 1) made the decision to > equip their cars with Michelins, and 2) decided to not make it > "right" with me. I suggest further, that 3) Saab knows that these > Michelins are a safety hazard and doesn't want to admit it; just > like Ford did. In the case of Ford, the tires were deficient. As much as you might like to create a case of compensation akin to the Ford Explorer, you won't succeed as it is an entirely different situation. Michelins are sound top brand tires and no generic faults have been identified. It is most likely that your blowout case was due to damage of the tire while in use on your car, it happens to other motorists every day. So go away!
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