Date: Sat, 06 Nov 2004 08:45:36 -0600 From: DrDan <DrDannospamam.com> Subject: Re: Front Brake rotors
Dave Hinz <DaveHinznospamcop.net> wrote in news:2v2loqF2e00buU2nospamberlin.de: > On Thu, 4 Nov 2004 14:41:14 -0500, Fred W. > <Fred.Willsnospamove> wrote: >> >> "Dave Hinz" <DaveHinznospamcop.net> wrote in message >> news:2uutrcF2fab5cU1nospamberlin.de... >>> >>> I have been dissapointed by eeuroparts.com, surprisingly >>> enough. I'm fixing a '78 99 Turbo at the moment. (snip >>> tail of woe) > >> ya-but... That's an antique car, Dave!! >> I would not have really even expected them to list >> anything that old... > > Which is fine if it's not listed, the biggist irritant was > them shipping short and not notifying me, and then their > "customer support" person's flippant attitude of "I don't > know and I can't be bothered to find out". > > No excuse to ship short and not notify the customer so they > can make other plans. > > Dave Hinz I have to agree with yor rant above, Dave. I recently ordered brake rotors for my not so antique 1999 9-5 from eEuroparts. They also did not inform me that they were not in stock. (The pads arrived on time) In fact when I called customer service and asked I am almost certain he lied to me when he said they were shipped yesterday. He said the web site probably just didn't update properley. Well wasn't it interesting when I got the email from fedex that night saying they just got the "preshipment" data from eEuroparts and my expected delivery date was tomorow. So I dont think they were completely honest. To be fair I have used them twice since then and all parts have arrived as promised. (They are fairly close to me so I get delivery next day without paying extra.) >