Date: Wed, 25 May 2005 22:15:53 +0100 From: Pooh Bear <rabbitsfriendsandrelationsnospamail.com> Subject: Re: Saab Recall on early 9-5 lubrication problems
Johannes wrote: > Dave Hinz wrote: > > > > On Wed, 25 May 2005 20:29:22 GMT, Johannes <johsnospamblock7346sizefitter.com> wrote: > > > > > > > > > Dave Hinz wrote: > > >> > > > [...] > > >> > > >> Dealers don't make their money on the sales floor, they make it on the > > >> shop floor. A car, you sell to someone once every several to many > > >> years. A good service customer gives you money regularly. > > > > > > Regularly? My dealer is very good, but I have no money. I put my 1993 9000 > > > to MOT once a year, but there is usually nothing wrong or the it is minor. > > > This year I had front brake pads, that was all. > > > > Right. So you and I aren't their favorite customers. When my guy sees > > me coming he knows it's something that requires a lift or is unpleasant. > > Years and years ago when I worked at a local University; the service manager > called and a departmental secretary took the phone. "Ahh you want Dr. Andersen", > she replied. Ever since then, they always write "Dr A.." on my bills. It annoys > me as they might think that I'm rich, but it is impossible to get it changed. That gives you the perfect profile as a Saab owner though. ;-) Graham
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