Date: Tue, 04 Oct 2005 12:44:50 GMT From: Jay <Jaynospamnet> Subject: Re: Saab Timing Belt / Tensioner Q for the mechanically minded
>I suggest you contact the AA or the RAC after thinking on these ideas: > >The dealer had no ability to judge whether or not you were wise to >continue to drive the car without having performed an inspection of the >engine first. > >What is the present mileage? Is it 84,000 ? > >You had the car serviced in March at 82k and the timing belt changed >then. > > >"These things just happen" sounds like a poor excuse. How often do >"these things just happen"? If "these things just happen" all round the >86k mark then the dealer servicing agent should have advised you to >replace them at the same time as you had the belt changed. > > >If you were told "the tension of the best was incorrect" then all you >have to do it to prove negligence on the part of Saab by admitting they >did not fit the belt correctly and by advising you to continue driving >it. >Can one infer that the collapse of the timing belt tensioner was caused >or at least exacerbated by this? > >I would get on to it like a do with a bone. Well, yes, I was very annoyed. In the end I phoned the service manager of the dealership, who basically told me to fuckoff ;) So I ended up shouting my head off at the owner of the dealership, who said that they wouldn't admit any liability, but they would do the work at 50% of the quoted price as a "goodwill geasture".. in the end I accepted this offer to avoid any litigation. I typed 'GM V6 Timing Belt' into google, which popped up literally hundreds of articles on how to change the timing belt, every single one has a section stating that if you don't change the tensioner at the same time, expect seriously bad problems soon. The car is back and seems OK (assuming they haven't buggered something else up)... I've decided to forget about the cost due the to "goodwill gesture" but I doubt I would trust them to work on the car again, either they knew it needed changing and didn't change it, or they didn't know... either is just plain negligence. Lesson learned, avoid the Saab main dealer in Sheffield(UK), they can't service their own cars.