Click Banner for Details on this Saabnet.com Classified
I ordered a new turbo cartridge and of course was hesitant because I didn't know if I could do it myself or was over my head. Their web site says "Assembly requires no special tools or skills and full instructions are provided." When it came with zero instructions I called them and they were nice, but said it is so simple it doesn't really even require instructions. First of all, they said they were talking about just the part of putting the cartridge in the turbo itself. This can STILL be messed up if you don't have everything marked so it lines up right before you re-install it and have to do the job all over again. Second, if it is so easy that it doesn't even require instructions, then don't state on the order page that it does.
My experience was that they were a little slow to respond to emails (I can't fault them for that, but I was anxious and they don't open until pretty late in the morning) but they were nice enough on the phone, but you had to call them. I just felt mislead about instructions, which I mostly got from WIS and other peoples' posts. -JerryC
posted by 216.219.51...
Posts in this Thread:
Members can receive an alert when someone posts in this thread.
- Disappointed in Swedish Dynamics, JoeOR, Tue, 29 Nov 2011 20:38:34
- 100%, SWEDISH DYNAMICS , Thu, 22 Dec 2011 18:17:20
- 100%?!, 85turbosled, Sun, 25 Dec 2011 15:56:13
- timeline?, TML, Wed, 30 Nov 2011 05:53:17
Post a Followup
The content on this site may not be republished without permission. Copyright © 1988-2012 - The Saab Network - saabnet.com.
This is a moderated bulletin board - Posting is a privilege, not a right.
Unsolicited commercial postings are not allowed (no Spam). Please, no For Sale or Wanted postings, SERIOUSLY.
Classifieds are to be listed in The Saab Network Classifieds pages.
This is a problem solving forum for over 250,000 Saab owners, so expect to see
problems discussed here even though our cars are generally very reliable. This is not an anything goes
type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the
Saabnet.com Mission and Purpose Page. Please remember that you are
not anonymous. Site Donations
Your address is: 22.214.171.124 - Using CCBot/2.0 - Logged.
Site Members do not see red text instructions, green links, and bottom of the page banners.
Click here to see all
the Site Membership Benefits!