Click Banner for Details on this Saabnet.com Classified

[General | Members | C900 | 9000 | NG900 & OG93 | 92X | 93 | 95 | NG95 | 97X | 99 | Sonett | Vintage Models | Performance | Detail | Clubs & SOC | Other Cars | Books Movies & Music | Chat | FAQs | Gifts | Photos | Classifieds | Polls | Raffle | Sponsors]

Performance Bulletin Board
Search:

[Main Performance Bulletin Board | Post Followup | FAQ ] [ Next by Date ] Member Login / Signup [Most Recently Edited Saabnet.com Photo Galleries]
a little disappointed
Posted by JerryC (more from JerryC) on Thu, 29 Dec 2011 13:22:00
In Reply to: Gary's Facebook page!, 900 Aero , Tue, 6 Dec 2011 18:39:29
I ordered a new turbo cartridge and of course was hesitant because I didn't know if I could do it myself or was over my head. Their web site says "Assembly requires no special tools or skills and full instructions are provided." When it came with zero instructions I called them and they were nice, but said it is so simple it doesn't really even require instructions. First of all, they said they were talking about just the part of putting the cartridge in the turbo itself. This can STILL be messed up if you don't have everything marked so it lines up right before you re-install it and have to do the job all over again. Second, if it is so easy that it doesn't even require instructions, then don't state on the order page that it does.
My experience was that they were a little slow to respond to emails (I can't fault them for that, but I was anxious and they don't open until pretty late in the morning) but they were nice enough on the phone, but you had to call them. I just felt mislead about instructions, which I mostly got from WIS and other peoples' posts. -JerryC

posted by 216.219.51...
Posts in this Thread:
Members can receive an alert when someone posts in this thread.
Post a Followup

Name:
E-Mail: (Confidential & Secure - Not revealed to other users!)
Send me email when someone posts in this thread: (available to Members)

Subject:

Posting rules are simple - No for sale/wanted ads or live auctions may be here - use the classifieds.
You may not cross-post your message to multiple BBs.
Personal attacks, insults, or flaming are not allowed.
Posting any of this will result in an immediate loss of posting privileges on this site.
Site Members do not see any warning (red) text.

Message:

Optional Link URL: (e.g. http://www.saabnet.com/)
To promote your own Saab site here, you must have a link back to The Saab Network.
Link Title:
Optional Image URL: (e.g. http://www.saabnet.com/img.jpg)


The content on this site may not be republished without permission. Copyright © 1988-2012 - The Saab Network - saabnet.com.
This is a moderated bulletin board - Posting is a privilege, not a right. Unsolicited commercial postings are not allowed (no Spam). Please, no For Sale or Wanted postings, SERIOUSLY. Classifieds are to be listed in The Saab Network Classifieds pages. This is a problem solving forum for over 250,000 Saab owners, so expect to see problems discussed here even though our cars are generally very reliable. This is not an anything goes type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the Saabnet.com Mission and Purpose Page. Please remember that you are not anonymous. Site Donations
Your address is: 107.21.186.38 - Using CCBot/2.0 - Logged.
Site Members do not see red text instructions, green links, and bottom of the page banners.
Click here to see all the Site Membership Benefits!