Date: Wed, 06 Aug 2003 17:30:51 GMT From: 'nuther Bob <yetanotherphonyaddressnopsamacereally.com> Subject: Re: Smoking 9-3
On Wed, 6 Aug 2003 16:51:50 +0100, MeatballTurbo <carl.robsonnopsamcing-czechs.com> wrote: >I'm a programmer with an ISP, and our IT sales guys know little or >nothing in many cases about what they sell. Yea, BS artists. The people who always impressed me were the tech writers. They wouldn't even read the specs, but they'd do the documentation. Most of the time they even got it right. >They openly promise the customer exactley what they want, at a standard >product price, then come and tell us Techs this. Sometimes it is >physically impossible, other times it is financialy impossible. I was in a similar situation at a start-up. The Sales people would go talk to the customers and "design" new features for us to implement. Then they 'ed com back and sit down with the CEO and show him all the money the company would make. Last stop on the train was the development department where the VP's would drop by. They would never ask if it was possible or when it was possible, just "can we have it next week". Bob > >But we end up getting the calls because "the Account Manager" who is >supposed to be the only contact with the Customer, "goes missing" as >soon as the customer rings. > >-- >The poster formerly known as Skodapilot. >http://www.bouncing-czechs.com
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