How leaky, rattlely, whiney, sqeaky, clunky...? - Saab 9-5 Bulletin Board - Saabnet.com
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How leaky, rattlely, whiney, sqeaky, clunky...?
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Posted by Mike Lynch [Email] (#81) [Profile/Gallery] (more from Mike Lynch) on Mon, 21 Jul 2008 12:54:40 Share Post by Email
In Reply to: Onging issues locat Dealer having trouble solving., ScottA, Sat, 19 Jul 2008 18:01:08
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All of the symptoms you describe could to some degree or another be normal or present in any car. Quantifying noises can be one of the toughest issues for any interaction with the service department. If the service department can't duplicate the noise on a test drive every time, then your complaint may go unheeded. And just because you can hear something doesn't mean it's broken or worn out, either.

Cars make noise and just how much noise from particular parts is very difficult to judge. In particular a 9-5 has never been the best car from an NVH, noise-vibration-harshness standpoint. I do find a 9-5 to be a very solid car, lacking the rattles of previous hatchback Saabs I've owned and on a par with the very best. 8 years and 95k miles in my cool 9-5 Aero SportWagon and I have only a sun visor and a cup holder rattle, everything else is rock solid.

From your brief comments in also seems like "heightened sensitivity" might be kicking in. You hear one thing, then another, then you start really listening and pretty soon every little noise, normal or not, starts to bug you. When folks start hearing the fuel pump "whine" I tend to think the "heightened sensitivity" thing is in full bloom.

So pick your service battles carefully and make sure they can be duplicated at the dealer. I get a little smile going with your window rattle comment. I mean all windows can rattle when not fully open or fully closed on some very expensive cars including Lexus. Now if the glass is banging on metal inside the door that should be a fairly easy warranty item, but a window that simply rattles a little gets into the gray area of "adjustment". Most manufacturers warranties only cover adjustments for the first 18k miles or 18 months.


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