Re: **UNBELIEVABLE** - Latest in knob fiasco..... - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: **UNBELIEVABLE** - Latest in knob fiasco.....
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Posted by Yak (more from Yak) on Mon, 23 May 2005 16:41:07 Share Post by Email
In Reply to: **UNBELIEVABLE** - Latest in knob fiasco....., AlexA, Mon, 23 May 2005 16:23:35
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Do you think you might want to drive to Sacramento?

...just kidding.

I had the knob break on my 99 9-3 at about 30k miles. I took it to Sacramento Saab/Jaguar. Although I already know about the heater box problem from this site, the dealer went out of their way to inform me that they usually replace the heater box and to expect a 6-8 hour wait.

It even says on the invoice.

"Replaced control knob, greased ditribution drum, Tested functionality -unsatisfactory, replaced heater control box, functions better than new after replacement"

Those arent exact words, but pretty close.

Im glad they didnt give me the run around. I was expecting to have to bargain with them, but they did a great job.

Im so disappointed to hear of your misfortune! SAAB should be above playing games and band-aid fixes till warrantees expire.

posted by 208.240.243...


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