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Resolved!
Posted by OKSaabs (more from OKSaabs) on Thu, 10 Dec 2009 11:32:24
In Reply to: grumble grumble Dealing with a Company grumble, OKSaabs, Wed, 9 Dec 2009 09:34:01
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I told them to fax me a copy of something I'd signed which showed this policy. "I don't think we have that," they said. So I told them to fax me a copy of the policy as it is written. "I don't know if we have one," they said. "You really want me to take you to court when you have no contract and an unwritten policy?" I asked? "We don't give refunds," they countered.
But then this morning, I got a phone call offering to return all of the deposit minus a couple hundred for the time they'd put into the project. The number they asked for was very reasonable, so I accepted and we are resolved.
Thanks for your suggestions; helped me see that I wasn't completely crazy.
posted by 156.110.35...
Posts in this Thread:
- grumble grumble Dealing with a Company grumble, OKSaabs, Wed, 9 Dec 2009 09:34:01
- Resolved!, OKSaabs, Thu, 10 Dec 2009 11:32:24 <-- Viewing This Message
- Re: grumble grumble Dealing with a Company grumble, jp498, Thu, 10 Dec 2009 04:25:39
- Bit the big question is, pony, Thu, 10 Dec 2009 04:25:16
- credit card co, Small claims, bbb, AG in that order nm, pony, Thu, 10 Dec 2009 04:20:11
- Re: grumble grumble Dealing with a Company grumble, Dan S., Thu, 10 Dec 2009 01:38:58
- Re: grumble grumble Dealing with a Company grumble, Bruce, Wed, 9 Dec 2009 15:03:09
- In my opinion you're out of luck., B Millar , Wed, 9 Dec 2009 13:45:15
- Re: grumble grumble Dealing with a Company grumble, rob 94 aero, Wed, 9 Dec 2009 13:07:50
- I'd call your state AG, nwas, Wed, 9 Dec 2009 11:05:47
- Paid with a Credit Card?, Bill Homer , Wed, 9 Dec 2009 11:00:14
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