for those of you following the stupid email exchange with Saab . - Saab General Bulletin Board - Saabnet.com
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for those of you following the stupid email exchange with Saab .
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Posted by MJP (more from MJP) on Sat, 4 Nov 2000 14:42:39 Share Post by Email
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The entire story can be found here;
http://marvin.w3works.com/~mjp/saab.html

Here's the last email I sent them.


From your last response, I will assume that my car is covered by the
extended 12 month/12K mile Saab Certified Pre-Owned Limited Warranty. I base this conclusion on your following statement;

"Your Certified Pre-Owned Saab includes one of the industry019s most
> encompassing warranty packages. First, the remaining balance of the
> factory 4-year/50,000 mile (whichever comes first) original new-car
> limited warranty automatically transfers to the new owner. Also
> transferring to the new owner is the balance of the factory
> 6-year/unlimited mile new-car corrosion protection limited warranty.
> In addition, a comprehensive 12 month/12,000 mile (whichever comes
> first) Saab Certified Pre-Owned Limited Warranty* extends your coverage.
> The warranty goes into effect only after the original factory warranty
> has expired, and is fully backed by Saab Cars USA, Inc."

With emphasis clearly being placed on the word "Your."

As such, I will store of copy of this email in my files for reference after
my warranty expires. Thank you for your cooperation and I am very pleased
that Saab has agreed to continue to stand behind my car. This is my second
Saab and I remain a satisfied customer.

Sincerely,

MJP

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