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Fred Bean Saab
Posted by JJDiRocco (more from JJDiRocco) on Wed, 17 Jan 2001 00:25:51
In Reply to: , Kok Chen, Sat, 17 Dec 1988 12:00:00 

I have owned and worked Saabs for the last 28 years.  When I have required
someone to work on my vehicles I usually seek out trustworthy independent
shops.  So over the years I have had very few encounters with dealers.

In April of last year my trusty 18-year-old 900 would not pass Pennsylvania
State Inspection (critical frame corrosion) so I had to quickly search for
a replacement.  I decided to buy a 9000.  Unfortunately, the great shop I
patronize in Wilmington, DE that also sells Saabs had no inventory in my
price range.  In fact, there was a general dearth of used Saabs at that
time.
 I was finally able to find a 94 9000 CSE 70 miles away at Fred Bean Saab
in Doylestown, PA.  Beans has a bunch of non-Saab dealerships in the
counties surrounding Philadelphia and recently established this Saab
dealership.  I bought the car, which came with a basic used car warranty.

Without going into great detail I would like to report that the car had a
major failure within three months.  A six-year-old car is at risk of
failures; that is not the issue.  I want SaabNet subscribers to know that
Beans was extremely reluctant deal with the issue, misdiagnosed the
problem, and broke a promise of a cash settlement (made directly by Mr.
Fred Beans to me).  Letters written to Mr. Beans requesting that he make
good on his promise were summarily ignored.

I am not a person who makes a practice of flaming people or businesses but
I feel other Delaware Valley Saab enthusiasts should be given a heads up
when dealers go over the line.

I would be happy to share details and correspondence off-list with anyone
who might be interested.  I urge Bucks, Montgomery, Hunterdon and Mercer
County residents to patronize one of the many alternate providers in our
area.

Jules DiRocco
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