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Mechanics: Philadelphia PA
Posted by Matthew Mitchell (more from Matthew Mitchell) on Fri, 19 Jan 2001 18:17:16
In Reply to: , Kok Chen, Sat, 17 Dec 1988 12:00:00 

Jules wrote of a bad experience at Fred Beans' in Doylestown PA

I haven't ever been there for sales or service, but I do know that 
they took over the Saab franchise from Werner Motors of Lansdale 
(which also sold V*lv*s).    That continued a trend of larger 
multi-brand dealerships replacing smaller dealers.  In particular, 
Victor Saab of Abington was bought out by The Great Britains of 
Willow Grove about five years ago.  As you might guess from the name, 
Britains is much more interested in selling Land Rovers and Jaguars. 
Saab is an afterthought, not the least of which is because of the 
obscene profits dealers are making off Land Rovers.  Even used BMWs 
get more attention from these guys than Saabs do.

Britains brought in some but not all of the Victor personnel, and 
reassigned some of them (the service consultant I dealt with now is 
in the parts department and doesn't seem too happy there).  Our Saabs 
were met with too much indifference there, which at dealer prices is 
inexcusable, so we now deal with an independent mechanic, Larry 
Weiss, at Elkins Park Auto Works (215-635-1448) for most of our work, 
and we go all the way to Clews and Strawbridge in Paoli for 30,000 
mile major services and other big jobs.  Larry drives a classic 900 
himself, so he's aware of the vagaries of Saabs.  I've had mixed 
experiences with him--anyone who wants details can e-mail me.

Clews is the only Saab specialist dealer left in the greater 
Philadelphia area, and thus the only dealer not letting their Saab 
franchise rot in favor of more profitable makes.

I don't know what the General is thinking, but they need to pay 
attention to this so that their dealers don't undo all the work 
they're doing to revitalize the brand.
-- 
Dr. Matt
Kirsten: white 1994 9000CSE 78,000mi

Leif: black 1992 900S 150,000mi
       (lightning strikes again--bought for a song because of high mileage,
        now only driven about 8,000 a year!)
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