Great endorsement for CarMax by the way "Ryan Lindfield" <ryannopsamlla.com> wrote in message news:7vs05.6138$hp4.141268nopsamread1.prod.itd.earthlink.net... > This is another scam to avoid. I bought my 1996 900 SE from CarMax > about 3 months ago. I had a problem with the "reverse lock" on the > transmission. > You are supposed to lift up on the shifter ring to get the car to go into > reverse. > I could put the car in reverse without lifting up the ring.The car ran > fantastic, > but this bothered me, and its a safety feature, so I took it back to carmax. > They don't know anything about Saab's so they sent it to Scott Saab. > (www.scottsaab.com) Once scott saab got my car into their hands they > decided that in order to fix the reverse ring they needed to replace the > entire transmission. Needless to say they had their run with the car > and sent an enormous bill to carmax for things that weren't even broken, > and for somethings that were broken but never even fixed! The ring around > the head light switch turns witht he switch, they charged us for a new one > on the invoice but oddly enough it still does it. Car Max payed for > everything with > a smile, gave me a loaner vehicle the entire time and kept me up to date > on the progress of the car. In the mean time Scott Sabb did infact switch > my transmission, but instead of using a new/factory rebuilt one like they > charged car max for, they used some second hand transmission that was > just pulled out of another car, I have no proof of this but I am willing > to bet any amount of money that this is what happened because > the transmission i brought in there felt fine I have been driving nothing > but > standard transmission cars for the past 7 years and I am pretty sure that > I would notice something especially on a new car where I was allready > looking for problems. I did however with this (new) transimission. > I took in a car with a perfectly working transmission and got back > one that grinded when going into second or third gear! > > They kept my car in the shop charging Car Max for various things. It was > there for about a month. During that time I ordered crossdrilled rotors, > springs,(www.saabperformanceparts.com they suck also) > muffler, and rims. I was anxious to have it all put on, and since > Scott Saab was occupying my car for weeks at a time, and I wanted > everything to be done professionaly I went ahead and payed their > exorbitant service rates to have them put my parts on. When they put > my muffler on (sports silencer 4" oval from www.abbottracing.com) > they put it on crooked and it burnt my rear roll pan. I went back to > complain about it and the service manager was like oh well, its a non > standard aftermarket exhaust and thats why I am having problems. > HELLO its made for 900 SE 1994-1998 specifically I would hardly > call that non-standard aftermarket. If any of you have seen any of these > mufflers and the bottom rear end of your 900 you would know that it > lines up perfectly, or should. When they mounted mine it was off to the > right > side and burnt the plastic on the bottom of the bumper, it would have been > fine otherwise. Also I was only getting 18 miles per gallon after they > worked > on my car. I brought that back and said "yeah my gas mileage has been doing > really poorly is there maybe something that didn't get connected when you > put the car back together?" He then told me that it was perfectly normal. > That is why I posted the question in here about what kind of gas mileage > you guys are getting. It really suck that places like this exist, especially > when its a dealership, I had them do my work specifically to have it done > corectly and avoid poorly skilled mechanics and possible scams, which I > didn't avoid either and actually got screwed over twice as badly Return to Main Index
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