Date: 3 Aug 2004 02:20:46 GMT From: Dave Hinz <DaveHinznospamcop.net> Subject: Re: Saab Service Center in Hampton Roads area in Virginia
On Mon, 2 Aug 2004 21:52:37 -0400, Turbo 9-3 <nospamnospamRS> wrote: > Hey, I just want to say that after working 3 years at Bay Saab in Norfolk, I > will no longer get my car serviced there. After they ripped me off, I > decided that's enough. So if you live in the area and are tired of getting > ripped off, or you think you're getting ripped off.... I guarantee you are. How so? > On my 1999 9-3 se, the dealer wanted to charge me over $800 for a 60,000 > mile oil change and Barry's told me $400. Um. The 60,000 interval service is a _major service_, not an "oil change". Presenting it as such puts the honesty and motivation for your loaded statements with emotionally charged language in question. > So give Barry's Performance in > Norfolk a call for Saab and Volvo servicing. Yes, I am advertising for > Barry's because Bay Saab is overcharging people for services that often > were never performed. If you have been charged for work that was not performed, your state's attourney general would be quite interested. What did they say when you approached them with this incident you are alleging happend? You _did_ do that, right? > If you want to save some money, and meet a true > devoted Certified Saab Serivce center then it's time to change, Alex Couple of questions come to mind here, in no particular order: 1. Does Barry's know you're doing this? Would they approve? 2. You are aware that the 60,000 mile major service is significantly more involved than an "oil change", and that presenting it as such is dishonest at best? 3. Does Barry's do the full 60,000 service, and document it in such a way that you won't lose your warranty protection? Are you sure? By the way, I go to an independant for most of the work I have done, when I don't do it myself. However, badmouthing a dealership while presenting the matter in a less than complete way isn't going to help Barry's business out at all. Dave Hinz
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