Date: 9 Nov 1997 17:01:19 GMT
From: sandbagmnopsamcom (Sandbagm)
Subject: Re: '98 Saab 900 - Dealer went ballistic

Yes, a car dealer must make a profit to stay in business. That means some offers from highly educated buyers will be countered, or perhaps even rejected outright. But there is absolutely no excuse, in my view, for rudeness or belligerence. I would reach the owner of an offending dlrshp, complain about the salesman's behavior, and make clear that it will cost the dealer your business and the business of your friends, acquaintances, etc. who admire your Saab and ask you where to shop. When I was shopping for my first Saab (85 900 4 dr. turbo -- wish I still had it!), I made what I knew to be a low offer. Sales mgr politely said: "Sorry, we can't do it. We're pretty far apart." He jotted down my name and number. Almost 3 weeks later he called and asked if I was still on the market. (I was, since nobody else was selling at my price either.) He then offered me the deal I requested, and I bought the car. Later, I referred others to that dlrshp.

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