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Date: Tue, 30 Jun 1998 03:56:57 GMT
From: bxmetnopsamect.com (Brown Bear)
Subject: Re: High repair costs


Isn't the compliant about high repair costs of Saab relative to other vehicles? I thought the higher cost is mainly due to the higher cost of the parts and not the labour. You seems to be suggesting that a Saab mechanic has to deal with much more repair information and purchase more tools than a typical Pontiac mechanic and hence derserve higher pay. On 29 Jun 1998 18:09:50 -0700, chc wrote: >I recently read an article here about high repair costs. > >My response?... welcome to the world you created. > >I have run a shop of my own for 19 years and been in the industry 28 years. How >anyone can buy a $30,000.00 or so car and complain about the costs of repairs is >beyond me! (Don"t give me that used car speech!... the car is still expensive >for repairs relate to the cars new car value!!) These are educated people >making these remarks I ask myself? Have they no grasp of reality? The >complexity of my business is beyond MANY, MANY of your capabilities. I dare you >all... I double dare you all to try it!! > >We take offense at your unthinking comments like these! Sure a "part X" can be >bought by you at a parts store for Y$s. But what does that have to do with >anything! It has nothing to do with the huge cost of being here to diagnose and >put it in! > >We deal with 12,000,000 pages of repair information. 100s of thousands of >parts. Hydraulics, electrical, mechanical, AC, Heating, computers, upholstery, >body systems. We have to know human nature and that"s the toughest of all! We >have to know business, buy 1,000s and 1,000"s dollars of tools sometimes each >year! Each of our techs must buy a least $35,000.00 plus in hand tools. Do you >provide the desk tools where you work? > >And being a tech... you folks would never make it! It's back breaking, finger >burning, greasy bloody work! And many times thankless. They have to know a >huge pile of information in a Non-exact business. They do it because they want >to for many times could earn a lot more elsewhere in a much nicer business. > >Does a thermostat cost $100.00?... NO... it costs you that much for honesty and >quality. It costs you that much for us to be here to put it on and know that"s >what it needs. > >Folks... you buy them... that"s the bottom line. We just fix em and that is an >truly amazing feat! Hold on for my industry is just becoming a true profession >and the prices will go thru the roof. You have been getting a bargin

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