Date: Thu, 02 Jul 1998 12:15:22 -0500 From: ch <chobbsnopsamst.com> Subject: Re: High repair costs
CHC Being an automechanic myself i understand and give a big DITTO... chc wrote: > I recently read an article here about high repair costs. > > My response?... welcome to the world you created. > > I have run a shop of my own for 19 years and been in the industry 28 years. How > anyone can buy a $30,000.00 or so car and complain about the costs of repairs is > beyond me! (Don?t give me that used car speech!... the car is still expensive > for repairs relate to the cars new car value!!) These are educated people > making these remarks I ask myself? Have they no grasp of reality? The > complexity of my business is beyond MANY, MANY of your capabilities. I dare you > all... I double dare you all to try it!! > > We take offense at your unthinking comments like these! Sure a "part X" can be > bought by you at a parts store for Y$s. But what does that have to do with > anything! It has nothing to do with the huge cost of being here to diagnose and > put it in! > > We deal with 12,000,000 pages of repair information. 100s of thousands of > parts. Hydraulics, electrical, mechanical, AC, Heating, computers, upholstery, > body systems. We have to know human nature and that?s the toughest of all! We > have to know business, buy 1,000s and 1,000?s dollars of tools sometimes each > year! Each of our techs must buy a least $35,000.00 plus in hand tools. Do you > provide the desk tools where you work? > > And being a tech... you folks would never make it! It's back breaking, finger > burning, greasy bloody work! And many times thankless. They have to know a > huge pile of information in a Non-exact business. They do it because they want > to for many times could earn a lot more elsewhere in a much nicer business. > > Does a thermostat cost $100.00?... NO... it costs you that much for honesty and > quality. It costs you that much for us to be here to put it on and know that?s > what it needs. > > Folks... you buy them... that?s the bottom line. We just fix em and that is an > truly amazing feat! Hold on for my industry is just becoming a true profession > and the prices will go thru the roof. You have been getting a bargin
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