Date: Mon, 13 Jul 1998 17:17:58 -0700 From: "Sam Tung" <stungnopsam.com> Subject: Re: Get Real!
OK, you are doing quite well. Keep good work. Just don't be so heated up. Sam Tung chcnopsamonnect.com wrote in message <6oe1hv$m6lnopsam.newsguy.com>... >OK Sam.... I give up. > > What in the world did your response have to do with my article!!??? >As for my qualifications to lecture... try 28 years in the repair business, shop >ownership, and 100's of thousands of customer visits. > >Mark of ScandiaTek > >In article , "Sam says... >> >>Do not give such a lecture. A better logistic, quality control, production >>scale, and better marketing might be helpful to reduce the ownership cost. >>If Japanese cars can have less problem, why saab can not? Price premium for >>better car is reasonable, but better car means good quality and other >>features. People who choose Saab may have their own reason and expectation. >>I do not think you have any position to judge other people on quality and >>services issues. >> >> >>chcnopsamonnect.com wrote in message <6oddku$dopnopsam.newsguy.com>... >>>1) Leasing >>>You are RENTING a car. The value YOU recieve is driving more car then you >>can >>>afford. Lower payments. Write off if your a businessman. Fewer >>headaches. >>>You recieve NO other benefits so DON"T whine about it!! >>> >>>2) Cars are NOT... I repeat NOT investments. ALL daily cars are LOOSING >>>financial propositions! >>>YOU recieve ego strokes, fun, prestige, safety (with Saab) utility and >>mobilty. >>>STOP trying to have car ownership make financial sense! cars are like the >>law >>>of thermodynamics... You must play the game, you can't win the game, you >>can't >>>quit the game. >>> >>>3) It's easy to avoid car ownership unhappiness. >>>First be able to afford your car. I guaranty you will be unhappy if you >>can >>>not. And thats no one elses fault! Stop blaming manufacturers and shops >>for >>>your bad choices. Second, change your habits when shopping for service. >>Seek >>>quality work by shoppng for the more expense shops that specialize on your >>Saab. >>>They are easy to find. They are clean, use O.E. parts, charge more then >>others, >>>been in business over 6 years, have all the tools and manuals, insist on >>>complete work and services, guaranty their work, pay their taxes, have long >>term >>>emplyees, their techs make over $40K a year, are busy most of the time but >>NOT >>>over 2 or 3 days, and REFUSE to do substandard work. And folks... that >>AINT >>>CHEAP!! >>> >>>4) DONT work on you own car. >>>Modern cars are too complex for novices. You will be over your head and >>will >>>develope wrong impressions of the business. You will only see the MUCH >>less >>>cost of you doing the work youself. A little knowledge is dangerous. You >>wont >>>think of the huge overhead and risk a shop faces. However, at least you >>MAY >>>develope an appretiation for what a Tech goes thru. A shop will also be >>>hesitant to do any repairs on your car for fear of relational problems. >>Who's >>>then responsible for the work? Who did what? Who did what right? AND... >>make >>>a mistake and you flit the bill.... and THAT, can be REALLY expensive and >>>frustrating. >>> >>>5) Stop whining about the car business! >>>You made it. Not us. Its' simple supply and demand. Poor work is >>generated by >>>your demand for cheap work. You want it and it will be supplied to you. >>Cars >>>are complex because you want that. We (the repair industry) didnt buy >>them, >>>build them, or break them! You want more car then you can afford? The >>industry >>>responds with leasing. Can't get financing? High interest, high risk, >>long >>>term financing is supplied to you and you are instantly financially upside >>down. >>> >>>6) Get a brain. >>>Who do you think pays for long term warranty periods? You do! And you >>even >>>finance and pay interest on that! Cars would be much cheaper with >>reasonable >>>warranties. You are in command so if the car is of poor quality... dont >>buy >>>another! Coupons and discounts. Do you REALLY think that stuff is real? >>Who >>>do you think pays for it? Do you really believe a shop can loose money and >>stay >>>in business? Don't be so nieve. Somewhere that loss will be made up and >>you >>>and everyone else will pay for it. Lowballing also puts pressure on the >>shop >>>personell. They are usually payed on commission so upselling is the reason >>for >>>the coupon! >>> >>>7) Get real with a Saab >>>You want low ownership cost... buy a Toyota. A Saab is a rare and imported >>car >>>and thus costs more to own. Own a used Saab?... repair costs are relative >>to >>>the NEW price... NOT what you bought it for.... and that's expensive. You >>saved >>>on purchase costs but you will pay in repair costs. When a part breaks.. >>stop >>>whinning about how expensive it is.... thats not just the cost of the part >>you >>>paying for... but the cost of importing it from an expensive country, the >>cost >>>of low production numbers, the cost of storing it, transporting it across >>the >>>USA, and the cost of putting it in your car. Toyota parts are relatively >>>cheap... there is a great number of them and many differant manufacturers. >>>Shops and Techs are few and far between. >>> >>>8) Cars are NOT perfect. >>>They are complex and made by man. It's amazing they work and are as cheap >>as >>>they are. cars have to work under wide situations and parts in them work >>>Billions of times. Saabs last a long time. The perfect car could be made >>but >>>could anyone afford it?.... and would anyone want one for a million >>miles?... >>>and could the manufacturer survive after selling a bunch of them? cars are >>>actually more reliable per number of parts then they were >> >>
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