Date: Thu, 01 Apr 1999 23:29:16 -0500 From: Dixieboy <bigtrucknopsam.net> Subject: Re: warranty and Main engine bearing seal
Good Man! Same as what I did last week myself....now if I can only get my Manager to stop being an asshole about it.... Dixie Steve Crowe wrote: > > Dixieboy, > > My answer is A. > > We charge our used car department the same $70.00/hr labor rate as > other customers. The way I see it, they are no different than any > other customer. > > Steve Crowe, ASE CMAT/L1 Saab Qualified Level Tech > Frederick, MD > sjcrowenopsams.com > > On Tue, 30 Mar 1999 22:18:55 -0500, Dixieboy <bigtrucknopsam.net> > wrote: > > >Steve, > > > >Would you have done the same for a customer? > > > >I mean if they were quopted the repair as under 6/80 warranty by service > >writer and when they came back at 5 pm to pick up the car, and the item > >came up... > > > >Would you have... > > > >A- Done the same > > > >B- Split the difference > > > >C- Played hardball > > > >? > > > >Dixiebox > >(burb!) :) > > > > > > > >Steve Crowe wrote: > >> > >> On Wed, 24 Mar 1999 03:04:27 GMT, aerodnopsamejanews.com wrote: > >> > >> >I have a '94 9000, it has 66,000 miles on it. I recall that it was covered > >> >my the original warenty to 80,000 miles. I have an oil leak and I suspect > >> >that it is eminating around the main bearing seal. So if it is what needs > >> >the work, is the engine main bearing seal under the 80K warranty? > >> > > >> >Thanks, > >> >Aeord > >> > > >> >-----------== Posted via Deja News, The Discussion Network ==---------- > >> >http://www.dejanews.com/ Search, Read, Discuss, or Start Your Own > >> > >> Aerod, > >> > >> 91-94 Saabs sold in the US have a 6 year/80K mile powertrain warranty. > >> There is a $150.00 deductible for each item (not each visit) that is > >> repaired under that warranty. I believe that front and rear crankshaft > >> seals are covered however I would have to check in the warranty book. > >> > >> When I check out a car at my dealership and find an item that I think > >> is covered under 6/80, I have to refer to the warranty book. In that > >> book, each opperation is assigned a labor operation number and the > >> flat rate time that Saab will pay the dealership for that operation. > >> Once I have that labor operation number, I check it against the list > >> of covered 6/80 operaton numbers. If the labor operation number is in > >> the covered range, it is covered. > >> > >> This is the only way I do this anymore as there is little reason to > >> some of the covered items. For example, I know that water pumps are > >> covered, but radiatiors are not. A/C compressors, A/C compressor > >> clutch, and the ACC control head is covered but not condensors or > >> evaporators. Last week I got stung by an oil pan gasket and oil cooler > >> cover plate on a 95 900 V-6. I thought they were covered and qouted > >> the used car department a $150.00 per item (total $300.00). Turns out, > >> these items are not covered and I had to do them at a reduced labor > >> time to meet the quote. I lost about 5 hours of billable time as a > >> result. > >> > >> Bottom line, your car needs to be diagnosed at the dealership and they > >> will need to check if the problem is covered under the 6/80 warranty. > >> > >> Good luck, > >> Steve Crowe, ASE CMAT/L1 Saab Qualified Level Tech > >> Frederick, MD > >> sjcrowenopsams.com > >
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