Date: Thu, 13 May 1999 22:11:43 GMT
From: "Benjamin H. Henry" <>
Subject: Re: D.C. Area Saab Dealership Closed

I believe that something similar may have happened here in Albany, NY. Orange SAAB closed down, leaving New Salem SAAB the sole SAAB dealership in the area. I was worried about this at first -- until I took my car in and was quite pleased with the improvements in customer service. The SAAB web page has an announcement about this -- prior to the closing service at both dealers was getting worse and worse. Benjamin H. Henry Paul J. Fekete <> wrote in message > As those of you who have been customers of EuroMotorcars in Bethesda, MD > (Washington, DC suburb) may know by now, the Saab operation at > EuroMotorcars has been sold, effective May 1, to VOB in Rockville. (A > letter about this was mailed on May 7th) > > I spoke with Christine Caltrider, EuroMotorcarsı Saab Sales Manager prior > to the sale of the Saab operation, who told me that EuroMotorcars had > wanted to hold onto its Saab operation, and move it to a new building on > Wisconsin Avenue as a result of space constraints in Bethesda. However, > for reasons that were not made clear to me, Saab USA apparently decided to > force EuroMotorcars to sell its Saab division to VOB > > While I suspect that there is more information about this than has been > made available to me, I am primarily concerned about the fact that Saab > USA has apparently seen fit to eliminate the competition (friendly, I > hope) that existed between EuroMotorcars and VOB. This lack of > competition can only have a negative effect, from the consumerıs point of > view, with respect to both the purchase of Saabs as well as their ongoing > servicing. > > I have tried to speak with senior corporate representatives at Saab USA to > see if they could shed some further light on this matter, but two > individuals with whom I spoke gave me the runaround, insisting that this > decisions was solely an internal decision, (which is undoubtedly true) and > refusing to even acknowledge that their faithful Saab customers might be > both critical and disturbed by this turn of events. > > I find this troubling and wanted to share these developments with any > others who might have similar concerns. > > Paul Fekete

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