Date: Fri, 01 Oct 1999 11:56:48 GMT From: fpmr96anopsameja.com Subject: Saab Customer Service is Arrogant
I own a NEW Saab 9-5, and am in a situation where warranty coverage is questionable, in their minds. After dealing with Saab Customer Service, I vow to NEVER buy another Saab, and in fact will be selling mine as quickly as possible. Apparantly, they're rather uneducated with regard to treating customers right. I buy 2 new expensive European sport sedans every 3 years, and always buy top of the line models. They could have easily retained me as a good customer by throwing me a couple hundred bucks worth of warranty work, which I TRULY believe is legitimate. No wonder Saab is having MAJOR financial problems. Goodbye Saab .... Sent via Deja.com http://www.deja.com/ Before you buy.
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