Date: Sun, 16 Jul 2000 22:52:30 +0200
From: "north.cape" <north.capenopsamdoo.fr>
Subject: Re: PennyPinching - Unsafe Saab 9-5SE


Even if this is a small problem, all these mails show how difficult it can be to seek truth from a car manufacturer, whatever important the safety concern is. I don't think the problem you found is big enough to entitle it "Unsafe Saab". These words should be reserved for obvious safety issues which unfortunately exist in all car companies and which are really worth "fighting". Saab has many particularities which improve safety and this shouldn't be a good reason for claiming and blaming more intensively when a misprint is discovered. Though, it is strange to see Saab's reaction (ignoring the customer's claim) and it will be interesting to know the end of the story when you will get the final explanation from Saab Australia. I wish you enjoy your Saab even with this small imperfection... Remi. Peter Wilkins <wilkinspnopsamnet.au> a écrit dans le message : kiavmsc6e7fvuh03899vkngjh83dhjeufjnopsamcom... > On Fri, 14 Jul 00 14:49:21 GMT, amesnopsamrak.demon.co.uk (Andrew > Stephenson) wrote : > > >In article <7oetms81677c1lj7ai3ros2q336r9j7q73nopsamcom> > > wilkinspnopsamnet.au "Peter Wilkins" writes: > > > >> [...] > >> > >> Saab says in it's handbook the safety belt alarm works on the > >> front passenger seat. It doesn't. They lie. They wont fix > >> it. > >> > >> All I ask is that they tell the truth and correct the error. > >> They won't. > >> > >> [...] > > > >Peter, FWIW, I support you completely on this. If the handbook > >states something is so, it absolutely should be so. Else, they > >could write any old drivel and get away with it. > > > >As to the dull-wits who've been writing you hate-mail, disregard > >them. They did not think it through and imagined words you did > >not say. Have they shown their opinion to be worthy of respect? > > Thanks Andrew, > > Nice to get a bit of support, it renews my faith in mankind! > I was getting quite depressed at the hate emails I received, and had > begun to doubt that I should continue to seek truth from Saab. > Now I will fight on. > > Contrary to what some replies claimed, I am not a money grubber > seeking compensation. I just want Saab to provide my 9-5SE with what > the handbook says it provides, or else issue an amendment to the > handbooks to state what is actually provided. > > -- > Regards, > Peter Wilkins (wilkinspnopsamnet.au)

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