Date: Wed, 08 Nov 2000 02:57:11 GMT
From: "John D. Gardner" <>
Subject: Re: Ywan Mason- Service failure?

Ken, et. al., Just to be VERY clear, I have had no, zero, nada problems with Tom Townsend. Tom has been extremely helpful in helping me track down Ywan. I have ordered parts before from their combined business with no problems, thus my discomfort at not receiving my tail light. I'll send Ywan a registered mail letter by Friday seeking a solution. All I want is a word from Ywan with an explanation (or my tail light or my money back!). Please, I haven't accused Ywan of any wrongdoing, I'm simply using the power of the internet and the loyalty of Saab drivers to try and rectify a developing situation. John Gardner "Ken Bell" <> wrote in message news:8u83np$2o7$ | | In article <tOLN5.27357$>, | John D. Gardner <> wrote: | >Help! | > | >Trying to track down Ywan Mason, formerly of SaabMaster website, | > . | > | >He's split from Tom Townsend, who also can't locate him. | > | >I sent $125 for a 900S tail light in Sept. Check cashed 10/23/00, no | >communication from Ywan since mid Oct. No tail light either! | > | >Anyone else having problems? What to do?? | | I am very surprised to hear that Ywan just "took off and disappeared"; | he has for years been one of the bright lights of the Saab technical | forums on the net. If what you say is so, then it is quite sad to | hear. | | Did you purchase the tail light from Ywan personally, or from | Townsend Imports? So far as I know, Townsend Imports still doesn't | take credit cards for parts orders, so purchases can be a bit slow | (I suspect that they wait for the check to clear before shipping). | Maybe whatever happened occurred during the interval when your | order was "in limbo"? In any case, unless this was a personal deal | with Ywan, I'd expect Townsend to make good the transaction. | | I do hope that this is all a big weird misunderstanding and that | Ywan is well. | | -- | Ken Bell :: :: (212) 475-4976 (voice) |

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