Date: Fri, 19 Oct 2001 22:56:18 -0400 From: Horace <hksawyernopsam.com> Subject: Re: any negative experiences East Coast Auto Transport?
On Fri, 19 Oct 2001 21:29:13 GMT, "Tiger" <tiger0002nopsamail.com> wrote: >What is the damage? > Ahh, good point. Thought I'd see if anyone was interested before spouting off. : ) They hauled my car from PA to GA on a tractor-trailer car carrier rig, open type. Not the enclosed expensive jobs. I left the car in the car of one of their sales reps, who assured me it would be well taken care of. Nice guy, I trusted him. I was happy. Unfortunately, he was not the driver of the rig, it turns out. Apparently, they either rammed it into another vehicle or the trailer, and tore up the front bumper cover to where it needs to be removed and repainted. And, the rear bumper cover shows abrasion marks vertically -- like it was rubbing up against something as the car bounced up and down going down the road. Then, they dropped the car off at my place without notifying me and left the keys in an unsecure location. I was extremely upset. This was July, 2001. Now, as of this week, several months later, they "denied" my "claim." From what I can gather, they are taking the ridiculous position that my car was damaged when it was loaded on their trailer. They refused to provide me insurance information. Their vice-president insulted me. They refused and continue to refuse to provide the name of the driver of the truck. Wonder why . . . Then, a document mysteriously appears from their office showing my car was damaged when they took possession. Unfortunately, a lawsuit must be filed for violation of Fair Business Practices Acts in Georgia and their home state of Virginia. Fraud, breach of the contract of carriage, negligence, and other issues. *****WARNING to others:****** When dealing with any auto transport company, get a copy of an inspection report on the car in writing signed by the transport company showing each and every scratch, dent or ding on the car before it leaves your possession. Also, take photos of all sides. What this company did was provide such a document *after* the fact, claiming it was damaged when they got it. One lives and learns. I learned the hard way. What is especially embarassing is that I am a lawyer. It is amazing to me how many people enjoy giving attorneys a hard time simply because they are attorneys. That was my view of this situation too. Why did I get taken, you ask? The answer can only be that it is hard to live where you don't trust anybody. I trusted this company. Now they blame me, causing me and my family alot of anxiety and frustration, and for now, loss of money. Hope this helps someone, somewhere. HK Sawyer