Site News - 7/31 Member of the Year | 7/20 Member Feature: Fewer Ads in Classifieds & More | 7/20: Saab Convention Photos | New Feature: BB Daily Digest Email
Date: Wed, 14 Nov 2001 19:54:28 -0500
From: "Doney" <>
Subject: Re: Warranty expiration

To be fair, when I picked up my car (which they got the head gasket changed in 1 day) they ONLY charged $257. Enough to make me unhappy but not enough to go to small claims court over. They proably have lots of expereince with this and know how much they can charge and get away with. "Doney" <> wrote in message > Here's my story (It's sad, but true) > > I did the same with my 97 900 SET (I purchased it w/47000 mi.). A friend of > my sister runs an independent garage. I took it for a pre-buy certification > check. meaning it's intended for checking used cars before you buy them. > > so, at 49,000 mi., the independent garage found: > 1) cracked power steering hose > 2) leaking coolant from thermostat > 3) oil seepage and possible coolant from head gasket > 4) oil dripping from drain plug. > > off to the Saab dealer I go, where I tell them, look here > 1) this hose is cracking > 2) I smell coolant and I see coolant residue on the engine block > 3) I see seepage around the head gasket > 4) The car is leaking oil when parked. > > Saab says > 1) We replaced the PS hose (NC) > 2) We replaced the thermostat gasket (NC) > 3) The head gasket seepage is normal. All Saabs do that > 4) Tightened oil drain plug (NC) > > I told them that it was obvious the gasket was leaking and I wanted it > replaced. The dealer said they would not do it under warranty as Saab would > not pay for that under warranty as it was "normal seepage" I was told if it > did leak shortly after warranty they would fix it free. > > So 59000 mi. I get low coolant warning. I top off, A month later Low coolant > again. I drain and refill my self. Now at 61,000 mi. my Saab needs coolant > every 100mi. > > The same Saab dealer says I need a new had gasket ($900 part & labor) > I say: what about blah, blah, blah.... > They say The seepage at 49000mi was oil not coolant. From 49,000 to 61,000 > mi. you didn't complain about a coolant leak. > > The dealer agreed to pay half ($450) I called both Saab and the dealer back > and argued for a few more hours. They would not agree to pay any further for > the reasons I just mentioned. > > So, the moral of the story is. Use an independent. Learn and understand the > problems yourself. DEMAND warranty service. Anything not done under > warranty, get the dealer to put it in writing on the invoice exactly what > you requested and that they refused. I get the gasket on this Monday. > > > > "Tore Voldbekk" <> wrote in message > news:9sgqvr$13e33d$ > > I have a 1998 900turbo that the warranty is about to expire. Before that > > happens, I want somebody to check the car, so I can get as much fixed (if > > anything) on it before the warranty expire. When I called Saab, they > > suggested they could take a 45000 miles service on the car and see what > they > > found. (The car has about 40k). Is this the way to go? Should I rather > take > > the car to an independet garage? AAA? What should I have them to look > for? > > > > > >

Return to Main Index

The content on this site may not be republished without permission. Copyright © 1988-2021 - The Saab Network -
For usage guidelines, see the Mission and Purpose Page.
[Contact | Site Map | on Facebook | on Twitter | Shop Amazon via TSN | Site Donations]