Date: Fri, 26 Apr 2002 20:23:07 -0400
From: "B. Smith" <>
Subject: Re: Broken Upper Alternator Bracket

No sign of a pulley failure and in fact the pulleys were taken to the dealer for inspection - declared healthy. We did replace them during the fix as a measure of good judgement. Even so, the pulley's were in great shape. Two engineers have had a look at the broken arm and were very clear in their assessment - excessive moment, not enough metal. Incidentally, the dealer has been fantastic regarding this but I hesitate to say the same from Saab Canada or USA. One individual I spoke to in person and two emails yielded revolving sympathy but little in the way of commitment to their advertising and standing behind the product. They offered to have the dealer discount the parts, I wouldn't do that to the dealer, it's not their problem and they shouldn't take the hit. Paid full price for the parts - about $ 280.00 back in business. Unfortunately, someone in management doesn't seem to get the point, it's not the cost, it's standing behind the product - some would call it marketing, others politics, I do both on a daily basis. "Bob" <> wrote in message news:hqqjcushacoahj3iq1p41o3ie1vra4ba5nnopsamcom... > On Fri, 26 Apr 2002 17:19:46 -0400, "B. Smith" <> > wrote: > > >The idler is just that and the tension is adjusted by the tensioner that is > >below and aft of it. There would be no reason for any 'human stress' to be > >exerted on the bracket that broke. The idler pulley is original and non of > >the idlers have seized so it appears to be a simple case of metal failure. > >One would wonder at having a bracket with so little mass to carry the level > >of moment that is present on the arm. > > > > FYI - the general recommendation is to replace the idler pulleys and > belt every 40-50K as the upper pulley wears quickly and failure > stops you cold. I'm surprised you haven't have an idler pulley failure > already. > > Bob

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