Date: 21 Aug 2002 18:06:27 GMT
Subject: Re: My dealer hasn't got a clue, can you help? ('97 9000 Aero, Manual)

Someone who looks an awful lot like Lee Marshall <> wrote: > Back in May I posted a question on this group about an overboost problem I > have with my 9000 Aero. I received a lot of replies (particularly from > AndyH, cheers!) so I thought I would update you all. Here's a brief summary > of the original problem: Ah yes, I remember that one. The "let's replace every part under the bonnet" car. > Today: SAAB GB suggest replacing the exhaust system (I suggested that in > April and was told that could not cause the problem). > I should find out tomorrow if the exhaust system has fixed the problem. Normally, I'd say "no way", but given the history...certainly less implausible than some of the other things they've done. > Needless to say, I am very disappointed with SAAB GB and my local dealer, > County Saab (was River Garage). I think that six months is totally excessive > and I can honestly say that I will never buy another Saab again. It's not > because of the car, I love the Aero, it's because I will never let County > Saab touch one of my cars again. Often this happens that a bad dealer can sour a buyer on a brand of car. In my case, it's the other way around - my wife's Dodge minivan had a crap transmission. Chrysler basically said "Gee, you're at 32,000 miles, which is more than 30,000 miles, so it sucks to be you. Bye now." The dealer ended up paying for most of the transmission because he wants to sell us another vehicle some day. He will; but it won't be a Chrysler product. > If anyone has any other suggestions, please let me know. Obviously "use a different dealer" isn't an option in your geographic situation? In any case, do let us know if the exhaust fixes it. Then, we can spend months second-guessing why that would be (plugged cat?) Dave Hinz

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