Date: Thu, 17 Apr 2003 13:23:15 -0400 From: 'nuther Bob <undisclosednopsamsclosed.com> Subject: Re: Replacing NG fog light?
On Wed, 16 Apr 2003 23:32:19 -0400, "Nutmegger" <nutmegger_7717nopsamo.com> wrote: >> Service makes most >> of its money on the "standard" items like oil changes, xMiles service, >> things like that. > >Are/were you in the business? > An associate of mine was a general manager at a dealership. His story was that service was not very profitable in the "unknown" category or when they had to fix something on an older car (that's one where any fastener might be stuck). They made good money on the routine services at low miles when there was little work and maximum profit (can you say "$500 35K service :-). Warranty work was a wash. Serious work required upper level mechanics who made "real money" and was not all that profitable. Parts was the best with a straight 100% markup for retail and little stock required (since most everything is available via UPS in a day). Bob
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