Date: 11 Jun 2003 14:33:15 GMT
Subject: Re: Saab UK disabled unfriendly!!!

Someone who looks an awful lot like Hans <> wrote: > Well, when you get sick in a "safe" car, and the company is answering this > is not possible to fix because it doesn't fit in their sinking, the best > answer is to buy a car from another brand. The formula "high price, low > performance" doesn't work anymore in todays competitive environment. It's > sad, but reality. So, Saab is supposed to compromise safety for the entire line of cars, for a few individuals? They should redesign my headrest because you are tall? In any statistical sample, there will be those who fall outside of the specified range of "We're going to plan for this". I don't know what his interactions with Saab were like, but if his tone here is any indicator, I'm thinking that the approach may have been as much of a problem as anything else. If the headrest in a given car doesn't fit you, it's like any other car buying situation, isn't it? Don't like the seats? Buy a different car. Asking the factory to redesign an active safety feature isn't a realistic expectation, and as you probably know, the headrest in a Saab isn't merely a passive prop, it's a device which dynamically reacts in a collision. Dave Hinz

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