Date: 7 Sep 2003 05:51:01 -0700 From: bri1600bvnopsamail.com (brianb) Subject: Re: Saab Complaint
mi > > When I had my FIRST blowout, I was very friendly and businesslike > at the Dealer. If anything, I was too friendly and compliant. > > My dealer knew I had had an emergency. My car had to be towed to > their garage. The dealer was curt and summarily refused to > consider the tire issue, or contacting the tire manufacturer. > They didn't perform a computer recall check on my car, which I > now know is mandatory for them. > > The dealer (B&B Saab in San Jose, CA) charged me $275 to install > an original equipment replacement Michelin tire, and they took a > day and a half. They also changed the oil in my car at the same > time, for another $85. > > > mb That's another problem with esoteric cars. The dealer density is low, so another Saab dealer is 100 miles away or so. $275 for a tire is robbery so is the oil change. How many quarts does it take? 20? I change my own oil for $10. It makes me feel good, as it's one of the only car type things I can do. My toyota has 135K miles on it, 8 years old, and HAS NEVER HAD A MAJOR PROBLEM. It gets 35mpg around town, still. There are other Toyotas with the same story. No transmission problems, no engine problems, no defects, recalls, nothing. No engine fires (Ford) or transmissions wearing out after 65K (Ford again). I agree, you should sell your Saab. The maintenance and replacement parts are probably lower on a standard honda or toyota so I'd go for one of those. There are more dealers per area so you will have a choice. The parts are cheaper as they come from Japan and not high cost Sweden.
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