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Date: Sat, 06 Sep 2003 11:11:44 -0400
From: ma_twain <ma_twainnopsamo.com>
Subject: Re: Saab Complaint


milt brewster wrote: > Less than 11,000 miles on a 2000 9-3 coupe. > > SECOND catastrophic freeway blowout in six months. Both quick > and dangerous. > > NEW Michelin tires have/had 11,000 miles on them. The first > blowout occurred at only 5500 miles. The Dealer has refused to > deal with the issue. Find a new dealer - either it is a bad dealer or your attitude has poisoned the relationship. At the new dealer, try to be calm, don't exaggerate and be patient - have a two way conversation, not a screaming match. Judging from the words you chose in this posting, this may be difficult. > > OnStar failed to work. > > I had to literally risk my life changing my tire on the freeway. > > I lost an important client because of this. > > Everything on this car costs double what Hondas and Toyotas cost. > I see no added value, but lots of added risk and hassle. Tires > are one of the simpler quality items for an Auto Maker to get > right. If Saab puts bubblegum tires on their cars without > noticing; I can hardly wait to see what they didn't 'notice' > next. > > *** > > All this is not just expensive or unacceptable. It is criminal. > > No car, no matter how intelligently designed and built, is worth > this. I paid extra for a Saab, precisely so I would not face > problems like this. > > Today I would trade this Saab straight across for a comparable > Honda Civic that would have gotten me to my appointment on time. > > So would you. > > > milton brewster > >

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