Date: Mon, 15 Sep 2003 21:06:23 GMT From: Brenden Conte <contebnopsam.rpi.edu> Subject: Re: Poor Workmanship
<snip> > > Did you know that it is dealer policy to sell you as much of its product > and labour it can get away with? The showroom makes little money as margins > on sales are squeezed to the bone, They make up for it in the workshop and > on parts. > I have just looked at a gm 900 that a lady took to a SAAB dealer in London > that told her that her car needed 4 discs and front and rear pads and > possibly a pair of front callipers to cure brake squeal. Total cost £800.00 > plus vat. > Cured it with a good clean and some copperslip, Total cost £30.00. > > I'm not sure if is much different here in the states, but while the dealer charges and arm and a leg for their work, I usually have the feeling that they did it right, and that they knew what they were doing (and how to do it). I tried using a couple indie garages when i broke down - one coudn't even find the problem ("i think its the computer"), and the second garage did such a shoddy job (but legally they did it), i had the dealer 'fix' the repair next oil change. The dealer i go to, however, is out in the middle of nowhere, so i suppose they have to do things well to keep people coming back. But its worth the extra trip time. I'll pay the premium to have it done right the first time.
 |
 |
 |
 |
 |
