Date: Sun, 12 Oct 2003 13:00:45 +0100
From: Johannes H Andersen <>
Subject: RAC automatic renewal?

Received the letter for RAC: "You don't need to do anything...The payment will be automatically taken from your account on or around the date indicated above." What puzzled me however, was the rather high renewal fee of 102.40, so I called to investigate. "Ah, but it includes At Home Start, this costs 40 extra", said the voice. "But I didn't ask for that", I replied. "We've given you this as a free bonus for the first year", was the RAC reply. Very well then, I nice little way of sneaking in something that I don't need and want, just in case I wasn't observant and let them do it automatically...

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