Date: 03 Aug 2004 11:06:16 -0400 From: Viktor Haag <vhaagnospamcom> Subject: Re: How's Saab service in Ontario?
Steve W <sw9nospammouth.edu> writes: > I'm thinking of buying a 9-5 (Aero, manual), but I'll be moving > to the Kitchener-Waterloo, Ontario area soon, and I'd like to > get some sense of the quality of service available, dealer and > otherwise. Anyone out there had any relevant experience? I > notice that in Canada, Saab dealers are routinely amalgamated > with Saturn and Isuzu. Don't know whether that's a good or a > bad thing. Isuzu no longer, at least not the local dealership; they're Saab and Saturn only. As far as I know, Canada's Saturn dealer networks were carrying Isuzu only to get their SUV offering so that they would have something SUVish to sell. With the introduction of the Saturn Vue, and the upcoming Saab SUV (whenever that arrives), they no longer need the hassle of carrying the extra brand. I also would be interested to hear about others' experiences at the local KW dealership; I have replied off-list to Steve already, and my report was that I find them slightly above average in customer service, but only average when it comes to the repair-work itself. However, my sample size is not all that large; can anyone else with more experience in these matters provide more/better data points? -- Viktor Haag : Software & Information Design : Research In Motion +--+ Disclaimer mandated by employer: "This transmission may contain confidential or privileged material. Any use of this information by anyone other than the intended recipient is prohibited. If you have received this transmission in error, please immediately reply to the sender and delete this information from your system. Use, dissemination, distribution, or reproduction of this transmission by unintended recipients is not authorized and may be unlawful."
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