Date: Mon, 2 Aug 2004 22:26:05 -0400 From: "Turbo 9-3" <nospamnospamRS> Subject: Re: Saab Service Center in Hampton Roads area in Virginia
Yes, I'm aware that it is a major serive, and not to mention I did work at the dealership. Do the lawyers always have to get involved? "Dave Hinz" <DaveHinznospamcop.net> wrote in message news:2n8b3uFtoprpU1nospamberlin.de... > On Mon, 2 Aug 2004 21:52:37 -0400, Turbo 9-3 <nospamnospamRS> wrote: > > Hey, I just want to say that after working 3 years at Bay Saab in Norfolk, I > > will no longer get my car serviced there. After they ripped me off, I > > decided that's enough. So if you live in the area and are tired of getting > > ripped off, or you think you're getting ripped off.... I guarantee you are. > > How so? > > > On my 1999 9-3 se, the dealer wanted to charge me over $800 for a 60,000 > > mile oil change and Barry's told me $400. > > Um. The 60,000 interval service is a _major service_, not an "oil change". > Presenting it as such puts the honesty and motivation for your > loaded statements with emotionally charged language in question. > > > So give Barry's Performance in > > Norfolk a call for Saab and Volvo servicing. Yes, I am advertising for > > Barry's because Bay Saab is overcharging people for services that often > > were never performed. > > If you have been charged for work that was not performed, your state's > attourney general would be quite interested. What did they say when > you approached them with this incident you are alleging happend? You > _did_ do that, right? > > > If you want to save some money, and meet a true > > devoted Certified Saab Serivce center then it's time to change, Alex > > Couple of questions come to mind here, in no particular > order: > > 1. Does Barry's know you're doing this? Would they approve? > 2. You are aware that the 60,000 mile major service is significantly > more involved than an "oil change", and that presenting it as such > is dishonest at best? > 3. Does Barry's do the full 60,000 service, and document it in > such a way that you won't lose your warranty protection? > Are you sure? > > By the way, I go to an independant for most of the work I have done, > when I don't do it myself. However, badmouthing a dealership while > presenting the matter in a less than complete way isn't going to > help Barry's business out at all. > > Dave Hinz > >
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